Is your ordering system secure?
Yes, we do have a fraud protection system in place and information is secured with shopify security systems.
What payment methods can I use?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay Installments
How quickly do you process and ship your orders?
We take pride in our shipping speed. 90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekends. Any orders placed on the weekends or the holidays will be shipped on the following business day.
During peak sale season, restocks, and new drops the delivery of your package(s) may take a little longer. Thank you for your patience.
How can I track my order status?
Once an order is placed, an email will be sent to each customer with the tracking number and instructions on how to track the order after your order has been shipped.
Note: Please give the tracking number 24-48 hours to update.
What is your return/exchange policy?
We accept returns and exchanges on all orders as long as the item is Unworn, Unwashed, and Free Of Blemishes within 60 days of receiving the item. Washed items and or damaged items are not eligible for returns/exchanges. Unfortunately, we do not accept returns on any form of socks and undergarments due to hygienic reasons.
Returns can be refunded back to the original payment method (with a handling fee) or come in the form of store credit (Free). We reserve the right to adjust returns if original items are not received in new condition. If items are not in stock at the time we receive your item, you will be receiving store credit for it.
Washing Instructions?
For most of our products we do recommend washing with cold water on gentle setting if using a machine washer and hang drying for the best outcome, we would not recommend using a dryer as they might create premature wear or shrinkage of the products. Some products can shrink more considerably than others depending on the materials used, for example a 100% cotton item is going to have a tendency to shrink more than a 100% polyester. Items that have been washed are not eligible for returns or exchanges.
At this time, we do not offer free return shipping for international orders or refunds on customs or duties.
